Experience
Design Process Administrator
SupplyOne Digital (formerly The Boxmaker, acquired 2025) 3 years
Process Automation Systems Integration Continued Continuous Improvement
- Administer and optimize a web-to-print workflow stack from order submission to finished box
- Collaborate across graphics, design, operations, IT & deveopment teams to reduce manual tasks and order-to-ship lead times
- Continuously audit processes, identifty bottlenecks, and feed a steady improvement roadmap to prioritize impactful work
IT & Prepress Manager+
BPI Media Group 4 years Process Automation Technical Writing Business Development Budget Management Cybersecurity Helpdesk
- Responsible for IT, prepress, plate room, and digital pressroom personnel & workflows
- Managed IT budget, resource management, and project planning
- Built SOP to define production standards, unifying workflows and improving quality control
- Researched and evaluated technology solutions towards continuous business development, productivity and process improvement
- Launched cybersecurity education program, reducing phishing proclivity & increasing employee security awareness
- Automated proofing processes to reduce PDF proof timelines and improve on-time delivery rate
- Founding member of the leadership team, working closely with senior management to ensure the success of the business
Webmaster/Developer
BPI Media Group 11 years Product Management Service Design Process Automation Programming
- Developed & supported a web-to-print B2B SaaS product providing the company with a unique market advantage
- Developed and hosted websites for customer marketing campaigns, event promotions, and special offers
- Automated web-to-print processes to maximize efficiency resulting in 95% on-time delivery rate
- Lead product demonstrations and consulted with customers towards continuous product development and adoption
Staff Designer & Webmaster
Intl. Broadband Electric Coop 5 years Graphic Design Programming Helpdesk
- Designed branding and marketing materials including website, brochures, business cards, banners and billboards
- Responsible for marketing campaigns and other out-bound customer communications
- Developed OSS for managing field team work orders and customer support tickets, improving customer experience and team productivity